PRIVACY POLICY

1. Introduction

ZENIT Ltd (the “Company”), the limited liability company representing Dzerkaļi Leisure Complex, is committed to protecting your privacy. This Privacy Policy explains how we collect, use and protect your personal data in accordance with applicable laws.

2. What information we collect

We may collect the following personal data through our services:

  • Contact details: name, email address, telephone number and postal address.
  • Booking details: dates of stay, payment information and preferences.
  • Technical data: IP address, browser type and other information obtained through the use of cookies or similar technologies.
  • Feedback: comments or feedback about your experience.

3. How we use your information

We use your information for the following purposes:

  • To process and confirm your booking.
  • To contact you about your reservation and related issues.
  • To improve our services and customer experience.
  • To comply with legal requirements and resolve disputes.

4. Sharing information

We respect your privacy and do not disclose your personal data to third parties, except in the following cases:

  • To comply with legal requirements or respond to lawful requests from authorities.
  • With service providers who help us manage bookings, payments or marketing activities under strict confidentiality agreements.

5. Data storage

Your personal data will be kept only for as long as necessary for the purposes set out in this policy or as required by law. After this period, the data will be securely deleted or anonymised.

6. Cookies and tracking technologies

Our website uses cookies to improve your user experience. These small files are stored on your device and help us understand how you interact with the site. You can manage your cookie preferences in your browser settings.

7. Your rights

Under data protection laws, you have the right to:

  • Request access to your personal data and receive a copy.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data, subject to legal requirements.
  • Object to or restrict data processing in certain cases.
  • Withdraw consent to data processing, if applicable.

To exercise this right, please contact us using the contact details below.

8. Safety measures

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration or destruction. However, no method of transfer or storage is completely secure and we cannot guarantee absolute security.

9. Third party links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third party sites. Please read the privacy policies of those sites before providing any information.

10. Policy updates

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. Please check this page regularly to stay informed.

11. Contact

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us:

  • E-mail: dzerkali.info@gmail.com
  • Phone: +371 26 182 240
  • Address: Atpūtas komplekss „Dzerkaļi”, Dzerkaļi, Cirmas pagasts, Ludzas novads, LV-5735

Thank you for trusting Dzerkaļi Leisure Complex with your personal data. We value your privacy and are committed to protecting it.